About Us
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Group At A Glance
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Mission - Vision & Slogan
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Corporate Values
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Message from Chairman and MD
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Message from COO
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Corporate Management
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Social Responsibilities
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FAQ
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Terms & Conditions
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Best Features
Welcome to X-group Chain Restaurant
Price Quality Service
X-group Chain Restaurant is the foremost name of luxury and runs with 12
branches in some prime locations of Dhaka City. All the branches are
designed beautifully boasted with Millennium modern outlook with a touch of
local heritage, having Thai, Chinese, Indian, Traditional & Continental
cuisine. Host your events at the meeting spaces equipped with modern
facilities. Alongside, now a days it is a trend to introduce home delivery
through online app, so we are introducing our own online delivery app in the
name of foodbitebd. This is to make sure
extra
precaution of your health &
safety and serve you better as well.
X-group Chain Restaurant bearing this trade licence namely, "X-group Chain
Restaurant" and
the Trade Licence number # TRAD/DSCC/212294/2019
Welcome to X-group Chain Restaurant
Price Quality Service
Mission: Our top priority is to meet customer satisfaction through providing quality foods and best possible customer services.
Vision: We aim to become “premium brand and market leader” in Restaurant & Catering service provider in Bangladesh.
Slogan: Price Quality Service
Description: We, the X-group Chain Restaurant are committed to provide best quality food for utmost satisfaction to our valued customers all the time.
The talent management within the corporation has allowed its excellent workforce to work together in building an organization that believes in providing equal opportunity for everyone. Also, X-group acknowledges all the complaints and suggestions given from every single level of the organization. X-group's corporate culture is based on maintaining professional integrity.
As a company, X-group has always endorsed environmentalism and understands its responsibility to advocate and practice ecologically beneficial activities. Furthermore, it nurtures the belief of taking care of each of its stakeholders as well as the society at large. And so, X-group puts its belief into practice by carrying out activities that benefit the economy and thus, the people operating within that economy. Helping Community grow with us...
Welcome to X-group Chain Restaurant
Price Quality Service
We are committed for sustainability and to acting in an environmentally friendly way, a commitment to innovation and excellence. X-group doing good for the whole community by helping those are less fortune. We give away a number of foods to a needy community every month from our sale/production in an effort to alleviate poverty and make life better for others.
Respected guests,
Assalamu Alaikum
Welcome to the web presence of X-group Chain Restaurant and thank you for taking interest to visit our website. This website will give you an insight into our group.
We do everything with respect to our corporate values; Honesty, Courage, Achievement, Respect, Responsibility, Care, Dedication, Integrity and Transparency. We follow these values every day to maintain our business relationship.
We ensure to deliver quality food at a reasonable price and serve my people with extra care and attention. Hence our slogan; Price Quality Service.
Best Regards
Jashim Uddin Ahmed
Chairman and MD
Dear Visitor
Assalamu Alaikum
On behalf of the Corporate Management team of X-group Chain Restaurant, I have the pleasure to welcome you all to visit our website.
We have a long standing reputation for excellent customer services. We continually seek innovative and creative ways to meet the needs of our guests. I’m proud that we are recognized for our commitment to our customers and associates.
We obtained “valuable guests” ranked through customer’s questionnaire from Dhaka’s most admired companies.
We invite you to visit our restaurants and we will provide you quality food and great services. Wherever you visit, we’ll be there to welcome you at one of our many exciting branches around the Dhaka city. Wishing you awesome visit experiences wherever you go!
Best Regards
Mohammad Jahangir Alam
Chief Operating Officer
Corporate Management Team
X-group in Society ...
X-group is engaged in Reducing pollution, greenhouse gas emissions, and the use of single-use plastics, water consumption, and general waste. Increasing reliance on renewable energy, sustainable resources, and recycled or partially recycled materials. Offsetting negative environmental impact for example, by planting trees, funding research, and donating to related causes. Besides we are conducting a free eye treatment campaign every year for around 1000 people.
For the current digital business trend and customer’s demand, this website enables you to order food online. Thank you for visiting our website.
FAQ
What service do you offer?
Our focus is on event catering– whether Large or Small. We offer super delicious food and fabulous service for all types of events, namely wedding reception, birthday celebration, marriage anniversary, meeting, training, workshop, seminar, conference, convocation, as well as friends & family get together. As a full-service catering solution, we provide you with food, cutlery, crockery, waiter, seating arrangement and decoration etc.
How long in advance do I need to confirm the order?
You need to confirm your order at least 24 hours before your scheduled delivery time.
What is your order policy? How do I confirm my order?
Our order policy states that you need to order a full menu for at least 20 people and at the same time your total order value has to be at least 10,000 Taka. To confirm your order, you need to pay 50% of the total bill in advance and the rest amount has to be paid on delivery.
Do you have home delivery service and is it free?
Yes, we do have home/office delivery service and it will be chargeable.
How can I contact you?
You may call us at 01755-636335, 01755-636336, 01755-636353 or visit our website: www.X-grouprestaurant.com, or send mail to catering@X-grouprestaurant.com
When can I contact you?
From 10:00 AM to 08:00 PM every day
Do you maintain Halal Food?
Yes, we try our best to ensure Halal food.
Terms & Conditions
ORDER POLICY
- 1.1. Order for less than 100 people needs to be placed (confirmed) by 12 noon, the day before the event
- 1.2. Order for more than 100 people needs to be placed (confirmed) one (01) day in advance of the event.
- 1.3. Large order (200+) needs to be confirmed before two (02) days in advance. (Please note that some menu selections may require additional notice or a substitution may be required).
- 2. To confirm the order, 50% advance payment is required
Third Party Delivery Orders (Food panda, Hungry naki, Pathao, etc.)
For third-party delivery issues, please contact the delivery company directly. You can communicate with their support line or visit their website.
Food Order Errors
If you receive food that is different from your receipt, we sincerely apologize. Please call us or the third-party delivery company as soon as you notice that there was an error in your order.
For credit card payments, we will issue a cancel payment on the order with an error and recharge the corrected amount.
For cash payments, you will be asked to pay the difference in balance if the new food has a greater value than the food received in error. In the same way, you will receive the difference in the balance back as credit for the new item if less than the food received in error. In some cases, we may offer you store credit. In all cases, please return the food order in the original containers to our host.
Food Order Incomplete
On the unusual occasion that you do not receive food on your receipt, we will make it up to you. Please call us as soon as you notice if anything from the food items is not present in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or refund you with a store credit. Cash refunds cannot be provided.
Food Dissatisfaction
We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Refunds or replacement food are available upon request for orders where the food item is wrong, omitted, and other similar circumstances. For any food items that a customer does not like, there are no refunds. If 25% or more of the food has been consumed or removed we cannot issue any discount, refund, or store credit. If the food has been discarded, repackaged, or tampered with, then we cannot verify its origin or issue and cannot issue any discount, refund, or store credit.
Cancel Order
Sorry, we cannot cancel, refund, or give store credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or store credit for non-food items or beverages. A full refund can be entertained if the order is canceled within 5 minutes of the order that has been placed. www.X-grouprestaurant.com or call our hotline.
Cancelling Restaurant Delivery
Sorry, we cannot cancel, refund, or give store credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or store credit for non-food items or beverages. A full refund can be entertained if the order is canceled within 5 minutes of the order that has been placed. www.X-grouprestaurant.com or call our hotline.
Complimentary Food
Sorry, we cannot provide a refund or cash value on any complimentary food.
I HAVE READ AND I UNDERSTAND THE ABOVE ORDER. IT MEETS WITH MY APPROVAL
I CONSIDER OUR AGREEMENT DEFINITE AND CONFIRMED
Best Features
Healthy Food
The good food eating means eating a variety of foods that give you energy & freshness. You need to maintain your health, feel good. These nutrients include protein, carbohydrates, fat, water, vitamins, and minerals that will make sure your healthy lifestyle and keep you fit.
Fresh Food
Fresh foods are supplied throughout the year for us to cook by our chef and consumed by the guests. We avoid expired, rotten and recycling foods to make sure guests health safety.
Hygienic Food
X-group Chain Restaurant always adhered to food hygiene for its all branches. Good practicing in hygiene standard can help us to enhance the restaurant reputation, customers purchasing behavior and the most important issue is reduced the risk of food borne illness.
Halal Food
We always maintain halal food by processing and supply of halal food, including purchasing, slaughtering, preparing, storing and cooking.
Tasty food
Our foods are tasty and yummy due to cooking fresh foods and never reheated or recycled.
Quality of Food
Quality meat, fish, poultry and vegetables are uses throughout the day for guests feeding. Never uses any artificial or harmful food color for any preparation of our foods.