Business Hours: Lunch: 12:00 pm - 3:30 pm, Dinner: 6:30 pm - 10:30 pm

About Us

Welcome to X-group Chain Restaurant

Price Quality Service

X-group Chain Restaurant is the foremost name of luxury and runs with 12 branches in some prime locations of Dhaka City. All the branches are designed beautifully boasted with Millennium modern outlook with a touch of local heritage, having Thai, Chinese, Indian, Traditional & Continental cuisine. Host your events at the meeting spaces equipped with modern facilities. Alongside, now a days it is a trend to introduce home delivery through online app, so we are introducing our own online delivery app in the name of foodbitebd. This is to make sure extra precaution of your health & safety and serve you better as well.
X-group Chain Restaurant bearing this trade licence namely, "X-group Chain Restaurant" and the Trade Licence number # TRAD/DSCC/212294/2019

Welcome to X-group Chain Restaurant

Price Quality Service

Mission: Our top priority is to meet customer satisfaction through providing quality foods and best possible customer services.

Vision: We aim to become “premium brand and market leader” in Restaurant & Catering service provider in Bangladesh.

Slogan: Price Quality Service

Description: We, the X-group Chain Restaurant are committed to provide best quality food for utmost satisfaction to our valued customers all the time.

The talent management within the corporation has allowed its excellent workforce to work together in building an organization that believes in providing equal opportunity for everyone. Also, X-group acknowledges all the complaints and suggestions given from every single level of the organization. X-group's corporate culture is based on maintaining professional integrity.

As a company, X-group has always endorsed environmentalism and understands its responsibility to advocate and practice ecologically beneficial activities. Furthermore, it nurtures the belief of taking care of each of its stakeholders as well as the society at large. And so, X-group puts its belief into practice by carrying out activities that benefit the economy and thus, the people operating within that economy. Helping Community grow with us...

Welcome to X-group Chain Restaurant

Price Quality Service

We are committed for sustainability and to acting in an environmentally friendly way, a commitment to innovation and excellence.  X-group doing good for the whole community by helping those are less fortune. We give away a number of foods to a needy community every month from our sale/production in an effort to alleviate poverty and make life better for others.

Corporate Management Team

Jashim Uddin Ahmed

Managing Director

Md. Jahangir Alam

Corporate General Manager

Md. Mamun Hossain

Head of HR & Admin

Swakshar Ahammed

Head of Accounts

.

Quality Control & Marketing Manager

.

Corp. F&B Operation Manager

Engr. Azizul Kaium

Technical Manager

Mirajur Rahman

Executive Chef

X-group in Society ...

X-group is engaged in Reducing pollution, greenhouse gas emissions, and the use of single-use plastics, water consumption, and general waste. Increasing reliance on renewable energy, sustainable resources, and recycled or partially recycled materials. Offsetting negative environmental impact for example, by planting trees, funding research, and donating to related causes. Besides we are conducting a free eye treatment campaign every year for around 1000 people.

For the current digital business trend and customer’s demand, this website enables you to order food online. Thank you for visiting our website.

FAQ


What service do you offer?

Our focus is on event catering– whether Large or Small. We offer super delicious food and fabulous service for all types of events, namely wedding reception, birthday celebration, marriage anniversary, meeting, training, workshop, seminar, conference, convocation, as well as friends & family get together. As a full-service catering solution, we provide you with food, cutlery, crockery, waiter, seating arrangement and decoration etc.

How long in advance do I need to confirm the order?

You need to confirm your order at least 24 hours before your scheduled delivery time.

What is your order policy? How do I confirm my order?

Our order policy states that you need to order a full menu for at least 20 people and at the same time your total order value has to be at least 10,000 Taka. To confirm your order, you need to pay 50% of the total bill in advance and the rest amount has to be paid on delivery.

Do you have home delivery service and is it free?

Yes, we do have home/office delivery service and it will be chargeable.

How can I contact you?

You may call us at 01755-636335, 01755-636336, 01755-636353 or visit our website: www.X-grouprestaurant.com, or send mail to catering@X-grouprestaurant.com

When can I contact you?

From 10:00 AM to 08:00 PM every day

Do you maintain Halal Food?

Yes, we try our best to ensure Halal food.

Terms & Conditions

ORDER POLICY

  • 1.1. Order for less than 100 people needs to be placed (confirmed) by 12 noon, the day before the event
  • 1.2. Order for more than 100 people needs to be placed (confirmed) one (01) day in advance of the event.
  • 1.3. Large order (200+) needs to be confirmed before two (02) days in advance. (Please note that some menu selections may require additional notice or a substitution may be required).
  • 2. To confirm the order, 50% advance payment is required

Third Party Delivery Orders (Food panda, Hungry naki, Pathao, etc.)

For third-party delivery issues, please contact the delivery company directly. You can communicate with their support line or visit their website.

Food Order Errors

If you receive food that is different from your receipt, we sincerely apologize. Please call us or the third-party delivery company as soon as you notice that there was an error in your order.

For credit card payments, we will issue a cancel payment on the order with an error and recharge the corrected amount.

For cash payments, you will be asked to pay the difference in balance if the new food has a greater value than the food received in error. In the same way, you will receive the difference in the balance back as credit for the new item if less than the food received in error. In some cases, we may offer you store credit. In all cases, please return the food order in the original containers to our host.

Food Order Incomplete

On the unusual occasion that you do not receive food on your receipt, we will make it up to you. Please call us as soon as you notice if anything from the food items is not present in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or refund you with a store credit. Cash refunds cannot be provided.

Food Dissatisfaction

We cook our food fresh to order with only the finest and freshest ingredients. We take great care and pride in all of the dishes we make. Refunds or replacement food are available upon request for orders where the food item is wrong, omitted, and other similar circumstances. For any food items that a customer does not like, there are no refunds. If 25% or more of the food has been consumed or removed we cannot issue any discount, refund, or store credit. If the food has been discarded, repackaged, or tampered with, then we cannot verify its origin or issue and cannot issue any discount, refund, or store credit.

Cancel Order

Sorry, we cannot cancel, refund, or give store credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or store credit for non-food items or beverages. A full refund can be entertained if the order is canceled within 5 minutes of the order that has been placed. www.X-grouprestaurant.com or call our hotline.

Cancelling Restaurant Delivery

Sorry, we cannot cancel, refund, or give store credit if you change your mind or mistakenly order an item after the order is prepared. We cannot provide any refund or store credit for non-food items or beverages. A full refund can be entertained if the order is canceled within 5 minutes of the order that has been placed. www.X-grouprestaurant.com or call our hotline.

Complimentary Food

Sorry, we cannot provide a refund or cash value on any complimentary food.

I HAVE READ AND I UNDERSTAND THE ABOVE ORDER. IT MEETS WITH MY APPROVAL

I CONSIDER OUR AGREEMENT DEFINITE AND CONFIRMED

Best Features

Healthy Food

The good food eating means eating a variety of foods that give you energy & freshness. You need to maintain your health, feel good. These nutrients include protein, carbohydrates, fat, water, vitamins, and minerals that will make sure your healthy lifestyle and keep you fit.

Fresh Food

Fresh foods are supplied throughout the year for us to cook by our chef and consumed by the guests. We avoid expired, rotten and recycling foods to make sure guests health safety.

Hygienic Food

X-group Chain Restaurant always adhered to food hygiene for its all branches. Good practicing in hygiene standard can help us to enhance the restaurant reputation, customers purchasing behavior and the most important issue is reduced the risk of food borne illness.

Halal Food

We always maintain halal food by processing and supply of halal food, including purchasing, slaughtering, preparing, storing and cooking.

Tasty food

Our foods are tasty and yummy due to cooking fresh foods and never reheated or recycled.

Quality of Food

Quality meat, fish, poultry and vegetables are uses throughout the day for guests feeding. Never uses any artificial or harmful food color for any preparation of our foods.