Delivery Policy

Delivery Policy

1. General Information

All food orders are subject to availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Food items offered on our website are only available for delivery within Dhaka city.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill and deliver your order within 35 to 60 minutes of your order.
Delivery time may vary due to delivery location, traffic, strikes, and weather conditions.

4. Delivery Instructions

You can provide special delivery instructions on our online apps.

5. Delivery Costs

We provide free home delivery within a 5 kilometer radius of our restaurant location. Additional delivery charges may apply to remote areas or for distances greater than 5 kilometers.